FAQs

How long will it take for me to receive my order?

On average, with our free shipping option, you will receive your order 7-10 days after placing your order.

 

Where are the “men’s” and “women’s” apparel sections?

We are an inclusive brand so all our garments are acceptable to wear for any and every kind of human and come in as wide a sizing range as possible!

 

What size should I get?

Our sizing charts can be found HERE! Please measure and order carefully!

Consider gifting ‘wrong sized’ orders to your ‘right sized’ friends!

 

How do you pronounce “Laux”?

Exactly like “low”! Romanticizing the spelling of a normally adverse word is a nod to our mission to find beauty in adversity.

 

What is the significance of the logo?

Our logo is a downward arrow linked with a plus sign! Creating positives from lows is our Laux key mission!

We hope it serves as a visual reminder to remain resilient and positive throughout your days!

 

I can’t order outside of the US?

Currently we are solely shipping inside the US, but we will be opening to the worldwide market soon!

 

Will you ever have more than just shirts?

Yes! We are developing additional garments and accessories including speciality items only available through preorder! Subscribe to receive updates!

 

What is your return policy?

Click here to view our return policy.